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What is a domain
name?
A domain name is an
Internet address (example: some-company.com).
This is the convention used to access a web
site. Many people use domain names to promote
their business. A registrant would go through a
registrar to register a domain name with the
registry.
Are there any rules for
registering a domain names?
A domain name can contain the
English-language letters A through Z, and the
digits 0 through 9. You can also use hyphens,
but hyphens cannot begin or end your domain
name. Spaces and special characters (i.e. - !,
$, &, #, etc.) are never permitted. It must
be a minimum of 3 characters, and a maximum
length of 67 characters.
How do I pay
for a domain name registration?
Credit card is the only form of
payment accepted for domain name registrations,
renewals, and transfers. Other forms of payment
are accepted only for Bulk
Transfers.
How do I find out if the domain
name I want is available?
You can check the availability
of a domain by doing a “WhoIS.” The WhoIS is the
public information on a domain name registration
– it shows where the domain is registered, the
contact information (registrant, administrator,
technical, and billing), the registration
created date, expiration date, updated date, and
the DNS name server information (where it is
pointed to).
What are registrants,
registrars, and registries?
A registry is an entity that
maintains the master database of domain names
for a particular top-level domain (TLD). Below
are the registries we work with and their
corresponding TLDs (extensions):
VeriSign .COM & .NET
PIR
.ORG
Afilias .INFO
NeuLevel
.BIZ
NeuStar .US
The registry receives domain
name information from registrars, who register
domain names on behalf of registrants-people
like you who would like to register and use a
domain name. The registry puts that information
into what is called a "zone file," which allows
computers to route Internet traffic to and from
domains around the world.
Who should
register a domain name?
Any entity that is trying to establish a
presence on the Internet should register a
domain name.
How do I create an account?
To create an account, simply
click on “Register” in the upper right hand
corner of the home page. You will need to
provide a unique username and password as well
as a password question and answer in case you
should forget your password at a later date.
Once this is done you will need to fill out your
Organizational Contact information. This will be
the listed registrant of the domains that will
be registered through that account. If the
billing, administrative and technical contacts
are the same, click on the appropriate button.
If not, continue to add the appropriate details
for these contacts.
You will need to
agree to the Terms and Conditions in the
Bangladesh-Website.com User Agreement before
moving to the next section. You can read the
agreement by clicking on "User
Agreement."
You will then be asked to
verify the information you have submitted. You
will then be forwarded to your home page where
you can begin to manage your account.
Registrations:
Which domain
name extensions (TLDs) can be registered through
my account?
You will be
able to register .com, .net, .org, .us, .info,
and .biz extensions.
How do I
register a domain name?
Log into your account and click
on “Domain Management” then on “Register
Domain.” Start by checking your domain name
availability. Enter one domain name per line
making sure that you have removed all spaces and
you do not use the www in front of the domain
name. After your domain names have been checked
and are available for registration, name server
and payment information will be
entered.
How long does it take to register a
domain name?
Our system registers domain names in real
time. Once you press the final submit button,
the domain name is registered at the
registry.
What can I do if the domain name I want
has already been registered?
If your domain name is already
registered with someone else you can backorder
your domain name or if the domain name you
choose is not available, try checking variations
of the domain and/or with the other extensions.
For example if you want "yourcompany.com" and it
is not available, try "yourcompany.biz" or
"yourcompany.info." Keep in mind some names may
be trademarked.
Can I register multiple domain
names at one time?
Yes. You may register up to 150 domain names
at one time.
How do I delete a domain name
registration?
Once the
domain name has been registered it cannot be
deleted.
How do I renew my domain name
registration?
You can only renew a
registration with the current registrar. To
renew your registration with us, log on to your
account and click on “Domain Management” and
then “Renew Domain.”
Can I renew
multiple registrations at one time?
Yes. Log into your account
click on “Domain Management” and then on “Renew
Domain.” A list of all of your domain names will
be shown. Indicate the domain names you wish to
renew, the number of years you want to add to
the registration, and provide payment
information.
How do I renew an expired domain
name registration?
You can only renew a
registration with the current registrar. If the
expired registration has gone past the
registrar’s grace period, only that registrar
will be able to restore the domain name from the
Redemption Period.
What is the
Redemption Period?
In order to restore your domain
with Bangladesh-Website, please click
here
The Redemption Period is a 30-day
period in which a domain registration is placed
after being requested for deletion by the
registrar it was registered through. Some
registrars may offer the option to restore the
deleted registration for a restoration fee. You
will need to contact the registrar in question
for more information on their
policy.
How do I transfer my domain name
registration from another
registrar?
Log into your
account and click on “Domain Management” then on
“Transfer Domain.” Read the guidelines to make
sure none apply to the domain name you want to
transfer. Put in the domain name, provide your
payment information and submit.
Why did my
registration transfer request get declined?
There are several reasons that
a domain transfer would be declined. The most
common reason is the domain registration has
already expired or is almost expiring. Another
reason for declines is the current
administrative contact not confirming the email
the losing registrar sends.
Can I
transfer multiple domain name registrations at
one time?
Yes, this can be done through a bulk transfer
order. Contact your registrar for more
information.
How do I transfer my domain name
registration away to another registrar?
You will need to contact the
registrar you want to transfer to and find out
how to submit a request from their system. All
you have to do on our end is to make sure the
contact information on your account is up to
date so the requesting registrar will not have
any problems obtaining authorization for the
transfer.
How do I transfer my domain name
registration to another
registrant?
You will need
to contact your registrar for a change of
ownership.
Administration:
Who has access
to modify a domain name or
account?
Only the
registrant is authorized to request for login
information or modifications to an
account/domain. But anyone with access to an
account can modify that account’s contact
information or the name server information for
all the domains within that account. If the
listed registrant is no longer an authorized
contact of the company the domain name is
registered to, the
How do I
modify my account information?
To modify your account
information, log into your account and click on
“Account Information” and then on “Update
Contact Information.” Make the necessary changes
and press submit.
How do I
modify my domain registration WhoIS
information?
The contact
information for an account is the WhoIS
information for all the registrations within
that account. Updating the account information
for your account, will update the domain
registration owned by your account.
Who do I list
as the contacts on the registration?
A domain name should generally
be registered to the
owner/president/CEO/chairman of the
business/organization or to the
business/organization itself. The
business/organization should also be listed as
the billing contact. The web master or IT person
of the business should be listed as the
administrator and/or technical
contact.
How do I set the auto-renewal option for
my registrations?
Log into your account and click
on “Domain Management” then on “List Domains.”
Indicate the domain you wish to auto-renew by
clicking the radio button beside the domain name
(right side). The credit card information you
have on file will be used to pay for the domain
name renewals. Keep in mind if you do not have
default account payment information in your
account, the auto-renewal will not take
place.
How can I avoid having to re-enter my
credit card information all the
time?
You can provide
default account payment information for your
account. To do this, click on “Payment History”
and then “Add Payment Information.”
How can I
update my default account payment
information?
To update
your default account payment information, log on
to your account and click on “Payment History”
and then on “Modify Payment
Information”
What does the registration lock
feature do?
The registration lock prevents
anyone from transferring your account or
modifying it in any way (DNS modification,
renewals, etc.) without your
knowledge.
How can I lock/unlock my domain
name registration?
Log into your account click on
“Domain Management” and then on “Lock/Unlock
Domains.” Pick the domain name you wish to lock
from the drop down box and click on “Search.”
You will be able to Lock/Unlock the domain name
at the next page.
Can I change
the expiration date of my registrations so they
expire at the same
time?
Yes. This is done
through domain synchronization. Log into your
account click on “Domain Management” then on
“Synchronization.” Indicate the domain names you
wish to synchronize by clicking on the radio
button beside the domain name (left side).
Specify the desired date, provide payment
information and submit..
Remember that
you can only synchronize domain names to expire
on the same date by moving the expiration date
FORWARD, not backward. Also, the synchronization
service applies only for .COM & .NET domain
names.
For instance: If you have four
domain names that expire on January 1, February
2, March 23 and April 10 you will be able to
synchronize your domain names to expire on April
10.
Name Server Modification:
Who has
access to modify a domain name or account?
Only the registrant is
authorized to request for login information or
modifications to an account/domain. But anyone
with access to an account can modify that
account’s contact information or the name server
information for all the domains within that
account.
What are name servers and why do I need
them?
Put simply, name
servers are what ties a domain name to an IP
address. You can obtain name servers from your
hosting provider. Name server information would
look something like:
Name Server Host Name Name
Server IP Address
ns0.some-company.com
208.234.1.34
ns1.some-company.com
208.234.1.36
When putting in name server
information within our system, you will not need
to put the name server IP address.
How do I
modify the DNS information for my domain
name?
Log into your account click on
“Domain Management” then on “List Domains.”
Indicate the domain you wish modify by clicking
the radio button beside the domain name (left
side) and click on “Modify
Nameservers.”
Can I modify the DNS information
for more than one domain name at a
time?
Yes. Log into your
account click on “Domain Management” then on
“List Domains.” Indicate the domain names that
you wish to modify by clicking the radio button
beside the domain names (left
side).
How do I register a name server?
You can register a name server
with us at no cost if the domain name that is
used for that name server is registered with us.
For example, if you have some-company.com
registered with us, you can register name
servers with that host name through us.
To register a name server, log into your
account and click on “Domain Management” then on
“NameServer Mgmt.” Put in the name server host
name and IP address and submit. The system will
attempt to register the name servers with all
the registries we work with (.COM, .NET, .ORG,
.INFO, .BIZ, and .US).
How do I
modify a name server's host name or IP
address?
To modify a name server you
have registered, log into your account and click
on “Domain Management” then on “NameServer
Mgmt.” Click on the name server in question make
the necessary changes and press
submit.
How do I delete a name server?
To delete a name server you
have registered, log into your account and click
on “Domain Management” then on “NameServer
Mgmt.” Click on the radio button beside the name
server (left side) in question and then on
“Delete Name Server.”
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