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Hosting
FAQs | |
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| Q-01:
Is your 30-day money back guarantee 100%
money back? |
| Ans: Yes,
full refund, except setup fees are not
refundable. |
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| Q-02: Can I upgrade my
hosting plan at anytime? |
| Ans: Yes,
you can upgrade hosting plan at anytime, or you
can switch to our dedicated server. |
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| Q-03: Is there any ftp
access or website viewing before the names
servers get changed in the
registars? |
| Ans: Yes,
you can use the server IP for FTP and viewing
the site. |
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| Q-04: Is there any way
to view the website/pages before the dns servers
get changed in the registars? |
| Ans: Yes,
a temporary URL will be automatically generated.
(Windows Hosting) |
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| Q-05: Do you support
sub-domains? |
| Ans: Yes,
you can have http://subdomain.yourdomain.com.
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| Q-06: Should I upload
my files to the wwwroot directory?
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Ans:
The wwwroot is the root directory
where you store your Web pages. Anything that
you do not want people to access, has to be out
side of that folder. For example, /data folder
is for database. |
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| Q-07: Why I
don't see my files in the control panel under
FTP? |
| Ans: You
do not see any files, but only folders in the
FTP explorer so that you can create FTP user to
the selected directory.
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